Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Have a great day. The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! There was some initial concern that PetCo would change the DNA of what makes LiveAquaria a national leader in marine livestock supply, especially after Drs. Hello Roger--We certainly would like to look into this for you. This is a scam. Not that it's size is too big, but idk if it has enough sand in a 130. Verified Get 10% OFF straight away with this Sale & Clearance: up to 10% Off at butterflyplace-ma.com. 1 arrived alive and the bag smelled like death and sewage. I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. ago Its the only reason i dnt buy from you more. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. The medium size Gramma looks like it just hatched. No communication, no compensation. I've used Liveaquaria site for two years now. Should have looked at the company's reviews online before using them. Another awesome order from L.A. all at great prices! Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. I've ordered several times and WILL order again with them. Neither will anyone else I talk to. Beware - scam!!! Actually from DiversDen a couple times and Live Aquaria as well. all at great prices! Emails from them were nothing more but the standard 'sorry, can't help ya but we value as a customer blah, blah, blah'. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. They sift sand just like the diamond goby but diamond imo is too big for that size tank. Pretty fish, but all but one died. Or find another company who will actually guarantee their fish. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Someone messed up. LiveAquaria is your single destination for all things aquatic. 1. the customer service representative was not helpful about the next day delivery. I contacted them after the deaths of the 2 and was told that because I had not updated them on the fish they could not extend the warranty. That has come and gone. They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. Coral beauty arrived, frayed fins and not eating. I have ordered 3 times fish and inverts online. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. Easy but, slow must be high traffic when restocked. For a better experience, please enable JavaScript in your browser before proceeding. Jump to Latest Follow Overall extremely disappointed and will not shop here again. I've ordered multiple times and it's always been a pleasure. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. If fact I find them very helpful and friendly. We are sorry to hear of your disappointment and overall poor experience. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. and our (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. Definitely a great experience. We present more than 30 articles to help you in your efforts. I received optimal sevice from the company for more than 26 years. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. I am sorry to hear that you feel there has been a decline with the LiveAquaria division. @CC I am very sorry to read of your review and experience. Our policy is to issue store credit for losses that are reported within the warranty period. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. you read and agreed to the. They honored a fish that died on day 13 no problem. Two weeks no answer. Also bought five Ryukins for my tank. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Click here to get notifications about new complaints of LiveAquaria. Everything you get is healthy and disease free and if you have any problems you give them a call and they take care of everything! This was the response: I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. SoI thought I'd give them another chance. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. Live Aquaria has one of the widest selections on the market. Their ich infected fish will kill all of the fish in your tank. Thank you for sharing your positive experience. This cutting-edge facility is also home to our popular Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store where you can shop online for one-of-a-kind Marine and Freshwater Fish; Aquacultured Corals; Clams, LPS Corals; I was told an order was cancelled and then it shipped. . Utterly useless, not even the same fish and very territorial. . How do I cancel an order on LiveAquaria? Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. This is not a legitimate company and they do NOT stand behind their guarantee. The last one died after a few hours. 3 bags inside were broken with dead fish. Shop today and get free shipping on qualifying orders! LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. How can you tell if a koi fish is real? LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. Joined Mar 31, 2019 Messages 249 those items are not redirected wholesale, but items at their location in WI (I think). Advertise today. Actually from DiversDen a couple times and Live Aquaria as well. They used to be highly reliable, tops. Companies can ask for reviews via automatic invitations. Sothey get away with changing the advertised size after the fact? Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. Shipping is super quick (less than 24hrs), packaging is very pro and fish are well protected. Like $100-$150 then free shipping would be more manageable. They sent me an empty bag. By using Sale & Clearance: up to 10% Off at . Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. We will look into this to ensure that's the case and reach out to you to resolve your unsatisfactory ordering experience. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Coupon used: 0 times Why send sick fish to customers. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. I received it on 7/22/******* and the 7 day warranty covered it to 7/13/2022. I have tried to work with Liveaquaria but they really just dont care. Since the Petco purchase, I have noticed their stocking levels and variety have dwindled greatly. MoreReefPlease Active Member Review score +0 / 0 /-0 View Badges. Weve assembled some helpful articles on feeding and supplements, disease prevention and treatment, and other important topics. LiveAquaria.com. IP address, ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. Their used to be pages of stock per species but now it is a 80% page and . However, the pandas were delayed. 1. My photo of the damaged FedEx box wrapped in a plastic bag and then re-boxed I suspect had a lot to do with it. He has a bachelors degree in Marine Science and has been the managing editor of ReefBuilders.com since 2008. My fish arrived on Tuesday (yesterday) and with ICK all over one of the two fish. I am just going to take the drive up to my LFS instead of ordering online. I received it on 7/22/20222 and the 7 day warranty covered it to 7/13/2022. That should have been my first clue to not purchase from liveaquaria. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. 5 1 0. Copyright 2023, LiveAquaria. 2389 Air Park Rd, Rhinelander, WI 54501 United States. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. I waited until 11:30. You will need to do lots of water change. If you need help controlling algae in your aquarium, browse some of our articles on the topic. Not valid in combination with any other offers. I got a wasted Xmas eve that I should have been spending with my family. I feel sick this fish was essentially killed this way. The fish sent looked nothing like on their website. I would monitor the ammonia level. The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. Submit a complaint and get your issue resolved. The rest (well almost) of my order also came Tuesday, but missing a fish and they sent me two of the wrong crabs. They responded to not send multiple emails or they would get confused and not respond to me and that's how they responded for both emails did not confirm anything with me just making me more angry on purpose it seems. . Toledo Goldfish has pond fish. We would like an opportunity to resolve if you will please PM me your email address or order information. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. Thank you for your loyalty over the years with Drs. As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! Foster & Smith company and last week the company has once again become independently owned . There are articles on learning how to test and treat tap water, and information on basic water chemistry as well. "We have extended your warranty through 07/14/22" We hope to see you shopping at LiveAquaria once again! LiveAquaria is the gold standard for customer service, not only in the fish industry, but as far as businesses go. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). 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is liveaquaria goodhalimbawa ng halamang ornamental na may kasamang ibang halaman