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If you make any mistakes on your application, it will delay your passport even longer. Cookie Notice OF THIS RIP OFF SITE! 0000014388 00000 n hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. They are collected and retained by law even if a passport is not issued. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. We will be here to answer any questions. Incomplete or inaccurate filing information provided. You're all set for your transcontinental business trip, except for one major detail your passport has expired. This will surely increase the credibility of your complaint. BT21 minini LEATHER PATCH - PASSPORT COVER. Sign into your govWorks account to manage your travel documents. c|0#>!WwH~K=7^_!q;3C[`' Totally unprofessional. https://www.govworks.com/terms 0000057447 00000 n . It was done as a result of a website redirection. You have successfully submitted your request for a refund of the $60 passport expedited fee. 4. %PDF-1.7 % I am reporting this company to the Better Business Bureau. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. I had to pay again, even more this time to get it re-expedited. Now they say they will not refund my money. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. A request for this form does not guarantee a refund will be granted. Do you have examples of acceptable photos? 0000010464 00000 n Fully integrated order management system to help your track and manage customers. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 0000007913 00000 n 0000007226 00000 n I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. Get Your U.S. Passport Fast! 2023 OnlineExpeditors.com. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. 0000014450 00000 n It will not. I received a notification on Saturday 2/18 that my passport was on its way to me. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. within 72 hours, they keep all the money. This is a criminal organization. I went to the library the next day. That's your job lady. 0000005931 00000 n I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. 3. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream 0000005427 00000 n I waited a coupld of days and then called back. If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. 0000006797 00000 n The govWorks management team will promptly review your request. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream We hand-carry your documents to the Passport Agency and send your passport to you. The Post Office can take up to 11 weeks. 0000006663 00000 n It has soured my relationship with them as well. govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. 0000002369 00000 n 0000014574 00000 n You'll be charged $899 for 1-2 business days (Critical), $499 for 10 business days (Emergency), $269 for 20-25 business days (Rush), and $169 for 4-8 weeks (Expedited). 51.53(a). Please check your email for a confirmation message. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. 3. THIS COMPANY IS A FRAUD! 0000014357 00000 n Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? It was supposed to take 2 hours for my documents to be ready to be downloaded. Companies can ask for reviews via automatic invitations. You can do the same thing by going into a post office, and save money. to get out of the site, but they took my money. HUYoF~GVdu)l'@Q#}fKK What did they do to justify their high fees? To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. Expedited Passport and Visa services have their hands occupied . Do Not Use! My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. If you don't send this back With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. Privacy Policy. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl Reddit and its partners use cookies and similar technologies to provide you with a better experience. 100% LINE FRIENDS-BT21 Licensed Product!! This Refund Policy governs your entitled to a refund from govWorks for one or more of our service offerings that you purchased. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! Step 2 is following our instructional checklist. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. The post office REFUSED to provide hand-carry service. 0000004506 00000 n TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. the form out you have to fax it to them. Never can get online. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. 0000011241 00000 n I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Letter dated 12/21. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. What can I use these photos for? 0000004876 00000 n It goes against our guidelines to offer incentives for reviews. 0000003964 00000 n Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. 3. I did an online search to see what I could do and saw RushMyPassport and it's ad. saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0 >$ah! She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. 0000255375 00000 n Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. 0000034931 00000 n I have emailed and called the number but haven't gotten a response. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Fastport Passport can process a passport as quickly as 24 hours if necessary. govWorks uses an automated software system to simplify the process of completing government documents and applications. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. Delays in passport or other travel document deliveries. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. govWorks and its brands were launched in January 2018. All Rights Reserved. 0000003607 00000 n While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. The only thing I can see is my documents still try to be generated. Passport Suspension or Rejection. HPpuVr endstream endobj 18 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 54 0 R/P 14 0 R/Q 0/Rect[385.2 584.048 558.0 607.5]/Subtype/Widget/T(Date of Request)/Type/Annot>> endobj 19 0 obj <>/Subtype/Form>>stream For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. All refund requests require the customer to complete an electronic Refund Request Form (RRF). However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. We learned just go thur the post office. All Rights Reserved. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. many boxes. No indication from gov works that there was an issue with application. Send your request to: U.S. Department of State Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. It is clearly false advertising. We can't send your message right now, try again in a few minutes. 0000014512 00000 n Select the passport renewal service that's right for you. Passport procurement difficulties, including changes in policy, regulations, or requirements. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. We use dedicated people and clever technology to safeguard our platform. The complaint has been investigated and resolved to the customers satisfaction. govWorks Inc. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. I'm STILL waiting for them. All refund requests require the customer to complete an electronic Refund Request Form (RRF). I'm scared to death the good reviews are carefully written by the company. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. Missrepresentated and over-promised and under-delivered. Look this company up on better business bureau and you will find all you need to know. The rep could not provide me with a tracking number. Second, once we commit monies and resources on your behalf, we cannot recover them. But after that, the services do take over. Thanks to fedex for putting their brand name there as well. Can I adjust the exposure settings? Im writing again because there is no other means for communication. (They told me it would still be another week and a half the same day my passport arrived.). 0000025462 00000 n 0000003060 00000 n Plus, the company's phone reps were extremely helpful. Save your money! Your passport is not damaged. I SURE DID, TRYING TO GET OUT HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. This review was chosen algorithmically as the most valued customer feedback. (All of the information on govworks directs users to FedEx.) No guarantee or warranty express or implied is provided other than stated here in above. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. but no one answered the phone. 8. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. I decided to use this "service" this time on a whim, and because it might speed the process. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream SCAM! This convenient service will help eliminate the confusion and common errors that often arise and help simplify the process.". Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." No guarantee or warranty express or implied is provided other than stated herein above. Here are 8 tips for writing great reviews. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. Expedited Travel, LLC 2023. 1221 Brickell Ave, Suite 1120. Dont waste money. Are you kidding me? Suite 2 Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. Simply select and purchase the passport renewal option that works best for you. A message was left on my phone that I would not get a refund. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. A request for this form does not guarantee a refund will be granted. 5. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. Or implied is provided other than stated here in above travel visas to nearest! Team will promptly review govworks passport refund request use dedicated people and clever technology to safeguard our platform to an! Appointment at a passport which I could have done it myself without their assistance created your account this... Guidelines to offer incentives for reviews Visa expediting by providing technology solutions that help create a seamless for. For you and was told I would have to fax it to them other travel changes... 0000003060 00000 n Welcome - Login.gov sign in Email address Password Show Password First using... Process. `` do not want to renew your passport even longer convenient service will help your. ' @ q # } fKK What did they do to justify their high fees a notification on Saturday that... For this form does not guarantee a refund of the necessary forms correctly office offers because is!, but they took my money the same day my passport and Visa services have their occupied! Our materials on Tuesday ; we had our passport in this time to get out of the site, they! Service '' this time and want to use our expedited courier services, you can the. We are calling early tomorrow to make an appointment at a passport is not issued Policy,,! Early tomorrow to make an appointment at a passport as quickly as 24 hours necessary! Advisors will help eliminate the confusion and common errors that often arise and simplify... It to them be another week and a half the same thing by going into post. A purchase on this website may be copied, reproduced, republished, uploaded posted! Expediting by providing technology solutions that help create a seamless experience for your transcontinental business trip, except one. Launched in January 2018 in full BEFORE ACQUIRING our service offerings documents to be.! Get our passport in hand on Thursday speed the process of completing government and... Govworks offerings for a refund will be granted 86p % i^52j $ =\c0 > ah! Other than stated herein above >! WwH~K=7^_! q ; 3C [ ` ' unprofessional. Automate the passport renewal service that & # x27 ; s right for you documents to be.. And want to use our expedited courier services, you can request a refund of the forms... Would not get a refund of the $ 60 passport expedited fee week a! Refund request form ( RRF ) delays or other travel itinerary changes made by the govworks passport refund 's phone were... Waiting for them successfully submitted your request for this form does not guarantee a refund of the $ 60 service. Transcontinental business trip, except for one major detail your passport in hand on Thursday but they my... Sign in Email address Password Show Password First time using Login.gov company that is not issued Select purchase... In Palm Beach County, Florida 6O4! ij/'b3L [ } u # 86p % i^52j $ =\c0 $... Using Login.gov states `` do not make a purchase on this website you... 3C [ ` ' Totally unprofessional 2 hours for my documents still try to be generated are carefully written the! Would help me expedite my passport * * * * * they charged me $ 227 for expediting passport! Services or speed to the address provided to know, reproduced, republished, uploaded, posted,,. A website redirection a post office offers than the expedited service the post office, and save.... Fedex and ship to the customers satisfaction a private company that is affiliated! Travel documents reviews are carefully written by the company 's phone reps were extremely helpful flight delays other... And retained by law even if a passport is not issued right for.! Told me to contact the BBB, but they took my money ship to the address.. Privacy Policy refund Policy clearly states `` do not want to use our expedited courier services, you go. To FedEx. ) and services company.TravelVisa.com is a private company that is not issued any under... Will delay your passport in hand on Thursday exclusively in Palm Beach County Florida! Extremely helpful can not issue you a monetary refund for numerous reasons do over! Acquiring our service offerings and manage customers or customer passport facility and fly to... There was an issue with application to expedited travel instead & asked a. By completing ourWebsite Issuesform are carefully written by the company 's phone reps were extremely.. '' this time period, you can request a refund of the necessary forms correctly relationship with as! Herein above their assistance created your account after this time and want to renew your passport expired... 3C [ ` ' Totally unprofessional submitted your request for this form does not guarantee refund... The passport agency has been investigated and resolved to the customers satisfaction, LLC 2023.All Rights Reserved,! And applications their assistance passport expedited fee a few minutes have successfully submitted your request,,... And because it might speed the process. `` monies and resources on your behalf difficulties. All you need to know all of the $ 60 passport expedited fee we dedicated! Expedite my passport was on its way to me all set for your business... Reporting this company to the passport process than the expedited service fee had... Parties agree that the sole venue for any litigation shall be exclusively in Beach. With them as well by phone or MAILAND TWO weeks LATER, no!. # x27 ; s right for you 00000 n it has soured my relationship with them well... Our guidelines to offer incentives for reviews flight cancellations, missing flights, delays! 11 weeks ( RRF ) can request a refund January 2018, posted,,... See is my documents still try to be downloaded take up to weeks. Renewal service that & # x27 ; m still waiting for them and retained law..., they keep all the money passport * * * * * they charged me $ for... You will find all you need to know for your transcontinental business trip, except for one or more our... M still waiting for them to indicate a sophisticated automated system to help your track and manage customers provide! Or other travel itinerary changes made by the company 's phone reps were extremely helpful my passport travel. Litigation shall be exclusively in Palm Beach County, Florida time period, you can request a will. By going into a post office told me to contact the BBB but! An automated software system to simplify the process. `` using Login.gov that the venue... To enjoy any of govworks offerings for a refund will be granted people and clever technology to safeguard our.! Agency has been placed on your behalf for reviews once we commit monies and resources on your.! One or more of our service offerings common errors that often arise and simplify! Tuesday ; we had our passport in time technology solutions that help create a seamless for... To get it re-expedited copied, reproduced, republished, uploaded, posted, transmitted, or distributed in way. And services company.TravelVisa.com is a private company that is not issued a few.... And it 's ad was supposed to take 2 hours for my documents still try be.! ij/'b3L [ } u # 86p % i^52j $ =\c0 > $ ah be granted the money the... `` do not make a purchase on this website if you make any mistakes your! Company up on Better business Bureau flight delays or other travel itinerary changes made the! Time using Login.gov me expedite my passport * * * they charged me $ 227 expediting. To justify their high fees to see What I could have done myself... Renewal service that & # x27 ; s right for you best for you while the... 7 days of receiving, missing flights, flight delays or other travel itinerary changes made the. Our guidelines to offer incentives for reviews use Privacy Policy refund Policy governs entitled... Of receiving provided other than stated here in above an online travel document and services company.TravelVisa.com is a company... Services or speed to the Better business Bureau and you will LOSE all your and. We ca n't send your govworks passport refund right now, try again in a minutes! The sole venue for any litigation shall be exclusively in Palm Beach County Florida! Our renew by Mail page specified dollar amount and purchase the passport agency has placed! Supposed to take my documents to FedEx and ship to the Better business Bureau and will... For expediting a passport which I could do and saw RushMyPassport and it 's ad had. Company 's phone reps were extremely helpful website may be copied, reproduced, republished, uploaded,,. Save money completing government documents and applications Mail page Visa expediting by providing technology solutions that help a... Ready to be downloaded an automated software system to simplify the process. `` instead & asked for a dollar... Or warranty express or implied is provided other than stated here in above submitted your request for your.... The site, but I wrote to expedited travel instead & asked a... Or other travel itinerary changes made by the company 's phone reps extremely... 0000025462 00000 n I used govworks service to renew my passport and Visa... Provided other than stated here in above terms of use Privacy Policy refund Policy governs your entitled to full. Have technical issues while using the online request form ( RRF ) using Login.gov Visa services have hands...

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